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Jessup Auto Plaza Review: Mailbag Edition

January 31, 2011

Perhaps “inbox edition” is more fitting, but either way, we still hear often from customers who are so pleased with their experience that they write to share their Jessup Auto Plaza review and let us know exactly which employee went the extra mile for them.

When people think of an auto dealership, they usually think of buying a new or pre-owned cars. (That’s of course a HUGE part of what we do at our Coachella Valley GM dealership.) But service and maintenance are also essential factors to our success. Good service means your car is in better shape to perform well and reliably for you and your family for a longer time.

So sometimes, the mail we receive is specific to the service department; service and repairs are almost always a surprise, and sometimes it happens that the customer is from out of town when something unexpected happens, then they come to us.

Here’s our most recent letter:

I can’t say enough good things about Walter one of your service writers.  We are here from Arkansas and starting having trouble with our Chevrolet Colorado and Walter got us in fast and got it fixed.  He helped us arrange for a rental car.

After the truck was fixed, we started having trouble with the brakes and Walter got us in right away and fixed by the next day.  The brake problem was mine not his.

What a great employee you have in Walter. Thanks so much,

Michael M.

 

Jessup Auto Plaza is a Coachella Valley auto dealership serving drivers from Cathedral City, Palm Springs, Palm Desert, Indio, Hemet, Banning, Beaumont, and Yucaipa.

 

We’d love to answer any questions you may have. Please call us at 800-900-KARS or email: jessupautoplaza@gmail.com. View our entire Jessup Auto Plaza inventory.

 

 

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