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Customer Testimonial: S and J Valdez

September 10, 2009

Julie,

I received your letter today from Jessup Auto Plaza regarding my Service with you.  I would like to say that I have never experienced such exceptional service from any auto dealership ever.  I have owned BMW’s, Range Rover’s, Audi’s, Toyota and Honda’s.  Now BMW is known for excellent service and they do provide it, however your dealership is very customer service oriented and they really listen to your needs and are fast, efficient and timely, plus they always put me in a loaner car no questions asked.  Wow, what a breath of fresh air your dealership is. 

I want to personally thank Walter Canas, who is my service consultant for the outstanding job that he has done.  He always keeps me posted when my vehicle is in the shop and I never have to guess when it’s ready or should I call or I wonder if, I never have those questions.  He calls me immediately when my part is in or my car is done or if there will be a delay.  He should be commended on his job well done. 

I just moved into the desert a few months ago from Vancouver, WA and it’s so nice to have such a great service department like yours.  Thank you so much.

Sincerely,

S and J Valdez

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